Do you cover the sidewalks in front of my Deer Lake property?

Yes. Every PlowWow seasonal contract in Deer Lake includes the full public sidewalk frontage adjacent to your property, cleared and salted before the Burnaby bylaw deadline.

What de-icer do you use in Deer Lake?

Pet-safe magnesium chloride is our default across strata and mixed-use properties in Deer Lake. Rock salt is only used where the client specifies and pets are not present.

How fast do you respond after a storm starts in Deer Lake?

Contracted Deer Lake sites dispatch automatically at 2 cm of accumulation. Overnight crews are on-site between 11:00 p.m. and 6:00 a.m. for the morning commute.

Do you carry insurance for strata work?

Yes — full CGL with WorkSafeBC coverage. Certificates of Insurance are issued to strata councils and property managers on request, naming your corporation as additional insured.

Can we get a fixed seasonal price for our Deer Lake property?

Yes — every Deer Lake contract is a fixed November 1 to March 31 seasonal price. No per-visit invoices, no per-storm surprises.

What happens on freezing-rain days when there is no snow to plow?

Freezing rain, sleet and ice pellets trigger a salt-only dispatch. Your property is treated as if it were a snow event, because the liability profile is identical or worse.

Who do we call during an active winter event?

Dial 604-761-1518 or email Wow@PlowWow.com . A live PlowWow dispatcher — not a call centre — answers 24/7 during any active winter event across Metro Vancouver and the Fraser Valley.

Do you service the whole block or just my property line?

Our sidewalk scope covers the full block frontage adjacent to your property, corner-to-corner, so there are no unplowed gaps between neighbouring buildings that create liability handoffs.

Deer Lake Burnaby Snow Removal & 24/7 Strata/Commercial

Deer Lake Burnaby snow removal for strata, institutional and commercial properties — 24/7 dispatch, seasonal contracts, GPS-logged salt runs and pet-safe…

Deer Lake Burnaby Snow Removal & 24/7 Strata/Commercial — PlowWow

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