Why is Sperling-Duthie dispatched differently from the rest of Burnaby?

Elevation. Sperling-Duthie sits 100–200 metres above sea level on the northwest shoulder of Burnaby Mountain, and routinely produces 30–50% more accumulation per event than the Burnaby lowland reference stations. Dispatching this neighbourhood on the same trigger as Metrotown means crews arrive after the ice has already formed.

What time will Sperling and Duthie Avenues be cleared for the SFU commute?

Before 6:30 a.m. on every event. Sperling, Duthie and Broadway are treated as commuter arterials on our dispatch plan, and the seasonal contract specifies the pre-commute finish in writing.

Do you include public sidewalk clearing under Burnaby bylaw?

Yes. Bylaw 7370 sidewalk clearing is part of every base scope. Townhome stratas with long continuous frontages and character-home owners with individual sidewalk duties both have the same clearing perimeter treated the same way.

What do you do about mountain runoff refreezing on ramps and gutters?

Ramp approaches and gutter runs that catch mountain drainage are treated as their own hazard, not lumped into "drive aisle." They get their own inspection and salt-only dispatch on refreeze events — that's the specific hazard that produces the most slip claims in this neighbourhood.

Is pet-safe de-icer available for townhome entrance courts?

Yes — it's the default. Magnesium chloride or calcium magnesium acetate on all pedestrian surfaces. Rock salt only where a client specifically requests it for a non-pedestrian surface. Product and rate are logged per visit.

What credentials should our council verify before signing?

Current WorkSafeBC clearance letter, $5M CGL with the strata named as additional insured, commercial auto liability on every plow and salt unit, a written trigger threshold and response time, de-icer product disclosure and a written subcontractor policy. If any one of those is missing, the contract is not defensible on a live claim.

When should our Sperling-Duthie strata sign for the coming winter?

Before September 30. Mountain-adjacent staging is equipment-intensive, and regional capacity for this class of complex fills earlier than lowland strata capacity does.

Sperling-Duthie Burnaby Snow Removal

Sperling-Duthie Burnaby snow removal — Burnaby Mountain elevation, SFU commuter access, strata townhomes and character homes. Seasonal contracts, GPS logs…

Sperling-Duthie Burnaby Snow Removal — PlowWow

Request a quote · Service areas · Blog