What's the trigger depth for automatic dispatch at a Brentwood strata?

The default trigger is 2 cm of verified accumulation at the closest PlowWow sensor. Strata councils can request a lower trigger (1 cm) for high-traffic mixed-use sites or a higher trigger (5 cm) for budget-sensitive townhome complexes. The trigger is locked in at contract signing.

Does PlowWow service underground parkades in Brentwood towers?

PlowWow services the ramp apron, ramp surface, and the first 10 metres inside the parkade entrance — the zones where snow and ice are tracked in. Full interior parkade cleaning is a separate service.

How does fixed seasonal pricing work for a mild winter?

The seasonal price is the seasonal price, regardless of how many events occur. In a mild winter the strata effectively pays for "winter readiness" — the standby capacity, anti-icing passes, and pre-stocked materials — even if only one or two plowable events occur. In a heavy winter the strata is protected from per-event invoicing that would otherwise blow the budget.

Can PlowWow coordinate with our property manager rather than the council directly?

Yes. Most Brentwood contracts route operational reports to the property manager and financial documents to the strata treasurer, with the council president CC'd on storm-event summaries.

What happens if a resident isn't satisfied with a service visit?

Residents shouldn't be calling PlowWow directly — that's the council's or property manager's job to triage. But if a specific area was missed or under-serviced, the council reports it through the standard channel and PlowWow returns within 4 hours at no additional cost.

Brentwood Burnaby Strata Snow Removal — PlowWow

Professional strata snow removal in Brentwood, Burnaby. 24/7 dispatch, fixed seasonal pricing, photo + GPS logs for every visit. Book your 2025–26 contrac…

Brentwood Burnaby Strata Snow Removal — PlowWow — PlowWow

Request a quote · Service areas · Blog