What's the earliest pre-open service window PlowWow can commit to for an Austin Heights café?

PlowWow regularly commits to 5:00 a.m. completion for 6:00 a.m. café openings on the Austin corridor. Earlier than 5 a.m. is possible for bakeries with overnight prep — discussed at contract signing.

Does PlowWow handle individual tenant exterior areas (patios, dedicated entries)?

Yes. The base strip mall contract covers shared common areas. Tenant-specific exterior areas can be added at incremental cost, either billed to the landlord (and recovered in CAM) or directly to the tenant.

How is stacking handled on a small Austin Heights lot with limited corner space?

At season start, the on-site walk-through identifies maximum stacking capacity. When that capacity is reached, hauling is automatically triggered. Hauling up to a defined seasonal volume is included in the fixed price.

What if a tenant complains directly to PlowWow?

PlowWow logs the complaint and routes it to the property manager and landlord. Direct tenant-contractor service requests are not honoured — that protects the landlord from off-contract billing and protects the contractor from conflicting instructions.

Can PlowWow service the rear loading area at a different time than the customer lot?

Yes. Many Austin Heights contracts specify separate completion windows for customer-facing front lots (early morning, pre-open) and rear loading areas (just before delivery windows). The schedule is built into the contract.

Austin Heights Coquitlam Strip Mall Snow Removal — PlowWow

Strip mall snow removal in Austin Heights, Coquitlam. Pre-open lot clearing, sidewalk salting, fixed seasonal pricing, photo + GPS logs. Reserve 2025–26 n…

Austin Heights Coquitlam Strip Mall Snow Removal — PlowWow — PlowWow

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