How quickly can PlowWow respond to a snow event in Highgate?

We pre-stage equipment across Greater Vancouver before every forecasted storm, so Highgate crews can be on-site within 60 minutes of accumulation reaching your contract trigger (typically 2 cm). For freezing-rain and black-ice events, salt-only routes deploy immediately at the first temperature-drop alert.

Do you service single-family homes in Highgate, or only commercial?

Both. We have residential per-visit and seasonal plans for Highgate driveways and walkways, alongside our strata and commercial programs. Many Highgate households choose a seasonal contract so they never have to call during a storm.

What does a seasonal contract cost for a strata in Highgate?

It depends on lot size, sidewalk length, number of fire lanes and whether snow relocation is needed. Most small-to-mid Highgate strata fall in the $4,000–$12,000 per-season range. Larger high-rises and mixed-use podiums quote higher because of relocation hauling. We provide a detailed written quote — with a property map — within 24 hours of a site walk.

What de-icer do you use near landscaping and pets?

We default to pet-safe and landscape-safe de-icers on residential and strata walkways. Standard rock salt is used only on parking lots and fire lanes that have no landscape contact. You can request a fully pet-safe / landscape-safe scope for your entire property — many Highgate stratas do.

Are you insured for commercial work in Highgate?

Yes. PlowWow carries $5M commercial general liability, full WCB coverage for every operator, and additional auto/equipment coverage on every truck. We provide certificates of insurance on request and can name your property management company as additional insured.

What happens if it snows on Christmas morning?

We plow. PlowWow runs 24/7 from November through March — including statutory holidays. There is no premium charged for holiday service on seasonal contracts.

Highgate Burnaby Strata Snow Removal

High-rise and townhome strata, underground parkade ramps, and retail-podium sidewalks cleared and salted before 7 a.m. — fixed seasonal pricing, full phot…

Highgate Burnaby Strata Snow Removal — PlowWow

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